SMS Privacy Policy & Consent

1. Consent to Receive SMS Messages

By providing your mobile phone number and affirmatively opting in through a web form or another stated method, you agree to receive text messages from Rising Sun Air at the number you provided. Consent is voluntary and is not a condition of purchasing goods or services.

We will use your number for the message types described below and consistent with the choice you made when you opted in.

2. Types of Messages You May Receive

Depending on your request and consent, text messages from Rising Sun Air may include:

• Responses to a service inquiry or estimate request;
• Appointment confirmations, reminders, or scheduling updates;
• Updates about a requested HVAC service or technician visit;
• Customer service or follow-up messages related to your request; and
• Promotional messages, only where you separately opted in to receive them.

3. Message Frequency and Rates

Message frequency varies based on your interactions, requests, appointments, and the type of program you opted into.

Message and data rates

Message and data rates may apply. Your mobile carrier may charge messaging or data fees according to your wireless plan.

4. Opting Out and Getting Help

You may opt out of SMS messages at any time by replying STOP. After you send STOP, you may receive a confirmation message. You will no longer receive messages from that program unless you opt in again.

For help, reply HELP or contact us through www.risingsunair.com.

Carriers are not liable for delayed or undelivered messages.

5. SMS Privacy

Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers only as necessary to support or deliver the text messaging service. SMS consent will not be shared with third parties for their marketing purposes.

6. General Privacy Policy

For information about how Rising Sun Air collects, uses, and protects personal information, please review our Privacy Policy & Terms and Conditions.

7. Your Agreement

By opting in to receive SMS messages from Rising Sun Air, you acknowledge that you have read and agree to these SMS terms. You agree to receive messages related to the categories you selected. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

8. Contact

For additional assistance, visit www.risingsunair.com.